We offer customizable home cleanings as well as cleaning packages—basic, reset, or deep. Additional services like laundry, dishes, and pet care are also available. These services can be booked as one-time or recurring. Visit our Services & Pricing page for details.

Each visit is tailored to the package or tasks you select. A basic cleaning covers all the home necessities, while a deeper clean offers a more thorough approach. You’ll find a task checklist for each package on our Services & Pricing page.

Fill out the inquiry form on our website—or reach out by call, text, or email. From there, we’ll connect with you personally to provide an estimate and reserve your booking.

Pricing depends on a few factors—such as the services you select and the size/condition of your home. For general pricing, please visit our Services & Pricing tab or feel free to reach out directly for a personalized estimate.

Absolutely! We understand that every household has unique needs and budgets, and we’re happy to work with you. Visit our Services & Pricing page to save.

Tipping is not required but is always appreciated. Tips can be left in cash or added to your invoice by request.

We serve all of Brevard County, as well as surrounding areas within a 30-mile radius of Cocoa/Cocoa Beach. This includes parts of Osceola and Orange County. If you’re unsure whether you’re in our service area, just reach out—we’re happy to check for you.

We offer a complimentary consultation (virtual or in-person) to assess you and your home’s needs.

Absolutely. As long as it falls within the range of services we offer, you’re welcome to tailor our visits. We’ll also work with you to find a schedule that suits your lifestyle.

Yes—when you schedule ongoing services, your home stays effortlessly maintained and beautiful. Plus, loyal clients who join our weekly plan enjoy exclusive discounted rates.

Yes. You can modify or pause your service schedule with at least 24 hours notice. Any less than 24 hours or skipping a scheduled visit may incur a surcharge.

Please let us know right away. You can fill out the Discrepancy Form on our website, or reach out to Customer Service directly through text, call, or email using the contact information found on our website.

Not at all. Nova is designed to be a hands-off, worry-free experience. Our team is trustworthy, respectful —and often, we’re able to work most efficiently when given the space to care for your home uninterrupted.

During your personal consultation, we’ll discuss the best and most secure way to access your home—whether that’s a key, door code, smart lock, or other method. We’ll always follow your preferences and handle every detail with the highest level of care and discretion.

Yes—Nova Home Management is fully insured for your peace of mind. You can feel confident knowing you’re working with a trusted, reputable company committed to excellence.

Service time varies depending on the size and condition of your home. We'll provide an estimate at booking, and notify you if we anticipate needing more time.

Our priority is to handle every situation with care. Nova is insured and will conduct a thorough investigation, documenting every step to resolve any issue. We value transparency, respect, and acknowledgment for human error.

Not at all—Nova provides all high-quality products and supplies needed to care for your home. If you prefer we use your personal products, just let us know—any outside items must be approved to ensure they meet health standards and align with the care we promise.

Yes—our products are thoughtfully chosen with your families in mind. They are the same trusted products our home assistants handle every day, designed to keep your space sanitized while keeping everyone who enjoys it—kids, pets, and others—safe.

As long as your pets are friendly and non-aggressive, they are welcome to be uncrated. If your pet shows signs of distress or aggression, we may pause the service for safety.

Absolutely! Please notify us at least 24 hours in advance to ensure time and pricing are adjusted accordingly.

Interior appliance cleaning is available as an add-on or included in our deep cleaning package.

Tidying means organizing and putting things away. Cleaning means removing dirt, dust, and grime. Our services focus on cleaning — we don’t reorganize or declutter unless it’s part of a specialty request.